Current Job Openings

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ROOM ATTENDANTS
Description:
Responsible for cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and or stooping. Strip and make beds, change linens. Prior cleaning experience preferred. Must be flexible in regards to scheduling. Must have basic English language skills.
Shift: AM
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FRONT DESK AGENTS/PBX
Description:
Greet and register guests. Provide prompt and courteous customer service. Close guest accounts and ascertain satisfaction. Maintain Hilton's high standard of quality customer service. Ability to stand for long periods of time. Must have excellent communication skills. Required to handle cash, make change and balance an assigned house bank. Provide directions to local attractions. Local area knowledge and foreign language knowledge a plus.
Shift: Any
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LINE COOK/AM
Description:
Must exhibit a positive, friendly, helpful attitude toward fellow team members and guests. Responsibilities include, but are not limited to: Preparing all major food items, including all soups, vegetables, sauces, etc. Maintain control charts of all food items produced and be responsible for opening and closing checklists and production of daily menu items. Other duties include being able to read and follow menus and recipes, compute basic mathematical calculations. Must be available to work a flexible schedule; culinary school preferred.
Shift: AM
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LINE COOK/PM
Description:
Every memorable dining experience at the Hilton Cincinnati Netherland Plaza begins behind the scenes with our Culinary team's commitment to safe, efficient operations and exceptional cuisine. As Line Cook, the care you devote to all aspects of food preparation will result in the creation of truly spectacular fare! RESPONSIBILITIES: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues; Prepare all major food items, including soups, vegetables, sauces, etc.; Maintain control charts of all food items produced, as well as opening and closing checklists and production of daily menu items; Ensure the cleanliness and maintenance of all work areas, utensils and equipment; Follow kitchen policies, procedures and service standards; Follow all safety and sanitation policies when handling food and beverage; Other duties include being able to read, follow menus and recipes, compute basic mathematical calculations. REQUIREMENTS: Previous experience in the Culinary field; +2 years of fine dining experience; Diploma Certification in a Culinary discipline an asset; Strong interpersonal and problem solving abilities; Highly responsible & reliable; Ability to work well under pressure in a fast paced environment; Ability to work cohesively as part of a team; Ability to focus attention on guest needs, remaining calm and courteous at all times; must be available to work a flexible schedule, including weekends and holidays. PHYSICAL ASPECTS OF POSITION: Constant standing and walking throughout shift; Frequent lifting and carrying up to 50lbs; Occasional kneeling, pushing, pulling.
Shift: PM
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ROOM SERVICE/PM (part-time)
Description:
Employee will serve our in-room dining guest food and beverage menu items promptly and courteously. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Must perform side station set-up and breakdown, as well as side work. Must be able to lift 30lbs, stand for long periods of time, and to work as late as 2:30 am. Minimum age requirement is 19 years.
Shift: PM
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Director of Catering
Description:
Min. Qualifications: Coordinating, supervising and directing all aspects of the Catering Department while maintaining profitable operations and high quality product/service levels. She/he is expected to maximize revenues, exceed budgeted revenues, as well as develop and implement strategies to increase business. The Director of Catering is responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. Maintain existing accounts, establish new accounts, generate revenues, monitor booking pace, while providing consistently high quality service. She/he maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. The Director of Catering develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. She/he must be capable of planning menus, working within budget guidelines, forecasting and understanding food and beverage costs. The ideal candidate will have at least five (5) years of progressive Catering Sales Management experience in a luxury hotel environment and/or related field; must have strong knowledge of Food & Beverage, Health Department Rules and Regulations; and Ohio Liquor Laws and Regulations. She/he needs excellent literary skills to read BEO's, process gratuities and payroll, etc. Extensive social, wedding and event sales experience in a luxury hotel environment strongly preferred. Ability to lead, manage and motivate a team in a very fast paced work environment. Ideal candidate is extremely organized, can successfully manage multiple projects at once and has a keen sense of style and attention to detail. Must have a thorough knowledge of Delphi and Delphi diagrams.
Shift: AM
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BANQUET SERVERS (part-time)
Description:
MUST BE AVAILABLE FRIDAY AND SATURDAY EVENINGS. Must be friendly and outgoing; Responsible for serving food and beverages, setting of banquet room prior to a function, and clearing of room following the function; Must be able to lift 50lbs. Prior knowledge/experience of banquet or restaurant service required. MUST BE AT LEAST 19 YEARS OF AGE.
Shift: Any
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BUSSER/SERVER ASSISTANT/Fine Dining
Description:
Orchids At Palm Court, the #1 Restaurant in Cincinnati, is looking for a superior Server Assistant/busser to join our exceptional service team! Responsibilities: Consistently offer professional, friendly and proactive guest service while supporting team members; Set, clear and reset tables; Pour water as needed, assist team with all aspects of service to ensure a quality dining experience for our valued guests; Maintain a high standard of sanitation and cleanliness. Qualifications: Fine dining experience, communication and hospitality skills desired.
Shift: PM
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STEWARDING SUPERVISOR
Description:
Responsible for supervision of staff. Knowledge about the proper operation and care of dish machines and all equipment. Must work within hotel safety standards for staff and equipment. Know and understand Health Board sanitation requirements. Perform routine cleaning task as assigned by Stewarding manager, to adhere to health standards. Constant standing and walking throughout shift is required.
Shift: PM
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BANQUET SET-UP
Description:
Manually set-up, break down, and service all meeting rooms in accordance with Hilton's high standards of quality. Must be able to lift up to 80lbs; must be able to push, grasp, lift and carry or otherwise move goods on a cart/truck weighing a max/150lbs. Must be able to work varying shifts including day, night, weekends and/or holidays.
Shift: Any
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SERVER/Orchids At Palm Court
Description:
Orchids At Palm Court, the #1 Restaurant in Cincinnati, is looking for a superior Server to join our exceptional service team!To deliver and serve food and or beverage items in a helpful, friendly, professional, and timely manner resulting in guest satisfaction. Employee will welcome guest and promote menu items and answer questions regarding preparation methods, respond to guest complaints in a positive manner, negotiate a compromise and implement solution. Must have basic knowledge of food preparations, service standards, guest relations, and etiquette.
Shift: PM
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BARBACK
Description:
Must be available nights and weekends for late night shifts. Assist servers in Orchids at Palm Court and Palm Court Bar. Stock glassware and ice for bartenders. Run food from kitchen to bar and servers. Must be good independent thinker and have a basic knowledge of kitchen expediting. Minimum age requirement of 19.
Shift: PM
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SECURITY & SAFETY OFFICER
Description:
Maintain order in the hotel, dealing with the welfare of guest. Position requires grasping, lifting, and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. Must be able to work both second and third shift. Ability to stand, walk and or sit and continuously perform essential job functions for duration of shift.
Shift: Any
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BUTCHER
Description:
Must have 1 to 2 years culinary experience. This position requires wrapping, labeling, weighing and pricing cuts of meat. Cut, trim, bone, tie and grind meats, such as beef, pork, poultry and fish to prepare meat in cooking forms. Estimate requirements and order or requisition meat supplies to maintain inventories. Receive, inspect, and store meat upon delivery to ensure meat quality. Record quality of meat received and issue to cooks and/or keep records of meat sales. Negotiate with representatives from supply companies to determine order details. Ability to stand and walk continuously to perform essential job functions for duration of shift.
Shift: AM
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STEWARD/3rd Shift
Description:
Perform general/routine cleaning tasks using standard hotel cleaning products as assigned by a manager/supervisor to adhere to health standards. Must have the ability to visually inspect cleanliness; ability to push/pull service carts weighing up to 75 lbs. Must have availability to work between 11:00pm - 7:00am, weekends and/or holidays. This position requires working on one's feet for long periods of time.
Shift: PM
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