Current Job Openings

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Night Auditor (3rd Shift)
Description:
Night Audit is responsible for the closing of the business of the previous day. Greets and registers guests, provides promt and courteous service and closes out guest accounts upon completion of stay. Ability to effectively deal with internal and external customers, collect accurate information and resolve conflicts. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Prior experience working Front Desk and Night Audit a plus.
Shift: PM
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FRONT DESK AGENTS/PBX
Description:
Greet and register guests. Provide prompt and courteous customer service. Close guest accounts and ascertain satisfaction. Maintain Hilton's high standard of quality customer service. Ability to stand for long periods of time. Must have excellent communication skills. Required to handle cash, make change and balance an assigned house bank. Provide directions to local attractions. Local area knowledge and foreign language knowledge a plus.
Shift: Any
Apply For This Job: FRONT DESK AGENTS/PBX

LINE COOK/AM
Description:
Must exhibit a positive, friendly, helpful attitude toward fellow team members and guests. Responsibilities include, but are not limited to: Preparing all major food items, including all soups, vegetables, sauces, etc. Maintain control charts of all food items produced and be responsible for opening and closing checklists and production of daily menu items. Other duties include being able to read and follow menus and recipes, compute basic mathematical calculations. Must be available to work a flexible schedule; culinary school preferred.
Shift: AM
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ROOM SERVICE/PM (part-time)
Description:
Employee will serve our in-room dining guest food and beverage menu items promptly and courteously. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Must perform side station set-up and breakdown, as well as side work. Must be able to lift 30lbs, stand for long periods of time, and to work as late as 2:30 am. Minimum age requirement is 19 years.
Shift: PM
Apply For This Job: ROOM SERVICE/PM (part-time)

Director of Catering
Description:
Min. Qualifications: Coordinating, supervising and directing all aspects of the Catering Department while maintaining profitable operations and high quality product/service levels. She/he is expected to maximize revenues, exceed budgeted revenues, as well as develop and implement strategies to increase business. The Director of Catering is responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. Maintain existing accounts, establish new accounts, generate revenues, monitor booking pace, while providing consistently high quality service. She/he maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. The Director of Catering develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. She/he must be capable of planning menus, working within budget guidelines, forecasting and understanding food and beverage costs. The ideal candidate will have at least five (5) years of progressive Catering Sales Management experience in a luxury hotel environment and/or related field; must have strong knowledge of Food & Beverage, Health Department Rules and Regulations; and Ohio Liquor Laws and Regulations. She/he needs excellent literary skills to read BEO's, process gratuities and payroll, etc. Extensive social, wedding and event sales experience in a luxury hotel environment strongly preferred. Ability to lead, manage and motivate a team in a very fast paced work environment. Ideal candidate is extremely organized, can successfully manage multiple projects at once and has a keen sense of style and attention to detail. Must have a thorough knowledge of Delphi and Delphi diagrams.
Shift: AM
Apply For This Job: Director of Catering

BANQUET SERVERS (part-time)
Description:
MUST BE AVAILABLE FRIDAY AND SATURDAY EVENINGS. Must be friendly and outgoing; Responsible for serving food and beverages, setting of banquet room prior to a function, and clearing of room following the function; Must be able to lift 50lbs. Prior knowledge/experience of banquet or restaurant service required. MUST BE AT LEAST 19 YEARS OF AGE.
Shift: Any
Apply For This Job: BANQUET SERVERS (part-time)

BUSSER/SERVER ASSISTANT/Fine Dining
Description:
Orchids At Palm Court, the #1 Restaurant in Cincinnati, is looking for a superior Server Assistant/busser to join our exceptional service team! Responsibilities: Consistently offer professional, friendly and proactive guest service while supporting team members; Set, clear and reset tables; Pour water as needed, assist team with all aspects of service to ensure a quality dining experience for our valued guests; Maintain a high standard of sanitation and cleanliness. Qualifications: Fine dining experience, communication and hospitality skills desired.
Shift: PM
Apply For This Job: BUSSER/SERVER ASSISTANT/Fine Dining

BANQUET SET-UP
Description:
Manually set-up, break down, and service all meeting rooms in accordance with Hilton's high standards of quality. Must be able to lift up to 80lbs; must be able to push, grasp, lift and carry or otherwise move goods on a cart/truck weighing a max/150lbs. Must be able to work varying shifts including day, night, weekends and/or holidays.
Shift: Any
Apply For This Job: BANQUET SET-UP

SERVER/Orchids At Palm Court
Description:
To deliver and serve food and or beverage items in a helpful, friendly, professional, and timely manner resulting in guest satisfaction. Employee will welcome guest and promote menu items and answer questions regarding preparation methods, respond to guest complaints in a positive manner, negotiate a compromise and implement solution. Must have basic knowledge of food preparations, service standards, guest relations, and etiquette.
Shift: PM
Apply For This Job: SERVER/Orchids At Palm Court

BARBACK
Description:
Must be available nights and weekends for late night shifts. Assist servers in Orchids at Palm Court and Palm Court Bar. Stock glassware and ice for bartenders. Run food from kitchen to bar and servers. Must be good independent thinker and have a basic knowledge of kitchen expediting. Minimum age requirement of 19.
Shift: PM
Apply For This Job: BARBACK

BARTENDER - The Grille At Palm Court
Description:
Purpose: To serve beverages and/or food to the guest in a friendly, courteous, and timely manner. Also, to prepare beverages for other servers. Must have basic mathematical skills, sufficient manual dexterity. Bartending experience required. Previous serving experience a plus. Must be at least 21 years old.
Shift: AM
Apply For This Job: BARTENDER - The Grille At Palm Court

HOST/HOSTESS-Orchids (part-time)
Description:
Purpose: To greet and escort guests to tables and maintain a courteous and efficient operation of the dining room to ensure guest satisfaction. Ability to remember, recite, and promote the variety of menu items, ability to move throughout a crowded room to seat guests, and the ability to effectively deal with customer complaints and concerns. Must be flexible and have prior cash handling experience.
Shift: PM
Apply For This Job: HOST/HOSTESS-Orchids (part-time)

SECURITY & SAFETY OFFICER
Description:
Maintain order in the hotel, dealing with the welfare of guest. Position requires grasping, lifting, and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. Must be able to work both second and third shift. Ability to stand, walk and or sit and continuously perform essential job functions for duration of shift.
Shift: Any
Apply For This Job: SECURITY & SAFETY OFFICER

BUTCHER
Description:
Must have 1 to 2 years culinary experience. This position requires wrapping, labeling, weighing and pricing cuts of meat. Cut, trim, bone, tie and grind meats, such as beef, pork, poultry and fish to prepare meat in cooking forms. Estimate requirements and order or requisition meat supplies to maintain inventories. Receive, inspect, and store meat upon delivery to ensure meat quality. Record quality of meat received and issue to cooks and/or keep records of meat sales. Negotiate with representatives from supply companies to determine order details. Ability to stand and walk continuously to perform essential job functions for duration of shift.
Shift: AM
Apply For This Job: BUTCHER

PC FOOD RUNNER
Description:
Responsible for expediting and running food for two outlets; maintaining cleanliness of Palm Court Kitchen service area; checking order tickets to ensure all food items are ready, verify which outlet and table they are to be run to; must be knowledgeable in preparation and service of food items; must have basic mathematical skills, sufficient manual dexterity of hands and the ability to comprehend written product labeling instructions, etc. Prior food industry experience preferred. Must be available weekends and/or holidays. This position requires standing for long periods of time.
Shift: AM
Apply For This Job: PC FOOD RUNNER

Stewarding Manager
Description:
To maintain a sanitary environment for food and beverage preparation and storage as well as provide clean serviceware and utensils for the entire food and beverage operation. Select, train, schedule, supervise and counsel all members of stewarding department in accordance with established standards for safety, productivity and performance. Delegate dish and equipment washing and silver polishing activities. Direct staff in maintaining the cleanliness of the back of the house areas, which include; main kitchen, storage areas, employees cafeteria, and warewashing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. Maintain the inventory and coordinate the distribution of all big four items: china, glassware, and silver which also includes visual inspection to ensure cleanliness and safe transportation. Control the equipment storage areas and the issuance of equipment for the Food Service department. This includes maintaining the cleanliness of house kitchen equipment, i.e., stoves, refrigerators, ovens, icemakers, walkins, dish machines, etc. Organize and conduct preshift and departmental meetings to advise staff of forecasted expectations. Attend other relevant meetings. Ability to visually inspect cleanliness. Ability to count serviceware during Big Four inventory. Ability to push/pull service carts weighing up to 500 lbs. Ability to grasp, hold and carry items weighing up to 40 lbs. Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders and similar written materials. Ability to retrieve items from 8" shelves. Ability to stand and move throughout the facility for long periods of time, eight hours or more and continuously perform essential job functions. Must have 2 to 3 years of supervisory experience in a kitchen environment. High school diploma required.
Shift: SELECT
Apply For This Job: Stewarding Manager

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